We may collect the following types of personal data:
Identity data — name, title
Contact data — email address, phone number
Technical data — IP address, cookie identifiers, browser type
Usage data — pages visited, features used, time on site
Financial data — where applicable to your relationship with us
04 How we collect data
Directly from you — forms, purchases, email correspondence
Automatically — cookies and analytics tools when you use our services
From third parties — partners, public sources
05 How we use your data
We use personal data to:
Provide and deliver our services
Communicate with you about your account or enquiry
Improve and develop our services
Meet our legal and regulatory obligations
06 Legal basis for processing
We process personal data under the following lawful bases as required by UK GDPR:
Consent
Contract
Legal obligation
Legitimate interests
07 Data sharing
We may share your data with:
Service providers who process data on our behalf
Regulatory authorities, where required by law
Analytics or marketing partners, subject to appropriate controls
We do not sell your personal data.
08 International transfers
If personal data is transferred outside the UK, we ensure
appropriate safeguards are in place — such as adequacy decisions or
Standard Contractual Clauses (SCCs) — in accordance with UK GDPR
requirements.
09 Data retention
We retain personal data only for as long as is necessary for the
purposes described in this notice, and in accordance with our legal
obligations.
10 Your rights
Under UK GDPR you have the following rights regarding your personal data:
We use cookies and similar technologies to operate and improve our
services. Please see our separate Cookie Policy for full details of what
we use and how to manage your preferences.
12 Complaints
If you are not satisfied with how we handle your personal data, you
have the right to lodge a complaint with the UK supervisory authority:
We may update this privacy notice from time to time. When we do, we
will revise the effective date at the top of this page. We encourage
you to review this notice periodically.